Once the request is received your combination will arrive in approximately 4-6 weeks.

In lieu of notarization, the Lost Combination Form must be signed by a prison facility official. Note for inmates at a correctional facility: In addition to the Lost Combination Form, you must submit your request on official prison facility letterhead.You can include up to 6 combinations on one notarized form. Have your Lost Combination Form notarized by a Notary Public to prove you are the owner of the lock.Please see examples of a serial number if you are unsure if your lock features one. Confirm that your lock features a serial number prior to submitting a Lost Combination Form.Please note that although Master Lock does not charge for this service, some distributors or retailers may charge a fee.Ask the distributor or retailer to contact Master Lock for the combination on your behalf and we will validate ownership through them.IMPORTANT: If the lock is not brought to the retailer or distributor, we will not release the combination. The lock must not be attached to anything. Bring the lock to a Master Lock distributor or retailer and confirm that they offer the lost combination service.We cannot provide lock combinations in response to phone, fax or email requests.ġ) Visit a Master Lock distributor/retailer Note: Due to increased security concerns nationwide, Master Lock recognizes the heightened need for additional safety measures. Please see examples of a serial number if you are unsure if your lock features one.Ĭhoose from one of the two options below to obtain your combination: Unfortunately, we are unable to provide combinations for non-serialized locks. For greater convenience, we encourage consumers to store their combination(s) at our secure web site,, which is easy to use and offers 24/7 access. To provide enhanced security long-term, Master Lock discontinued imprinting a serial number on the lock body of combination locks sold through retail locations. How do I obtain the combination for personal use? I've forgotten the combination to my standard dial combination lock.

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